BuddyPro Support Guide

Quick reference for BuddyPro support operations — messages, subscriptions, Stripe, troubleshooting, and command reference.

Sections

• Messages & Limits — How messages work, extra packages, bonus messages, free subscriptions
• Stripe — Finding subscription IDs, Stripe dashboard
• Subscriptions — Key facts, metadata, status checks
• Upgrades — Upgrade/downgrade process, handling duplicate subscriptions
• Troubleshooting — Buddy not responding, investigation scenarios
• Proactive Messages — Initiated messages, follow-ups, reminders
• Voice Messages — How voice works, common issues, audio threshold
• Commands Reference — Full command cheat sheet